My presentation for the IA Konferenz 2009 (http://www.iakonferenz.org/) on the difference between UX theories and what happens in practice. Includes the quiz "What deliverable is this?".
I posted to slideshare.net
UX Deliverables in Practice
http://www.slideshare.net/pboersma/ux-deliverables-in-practice-1466984
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